Amtrak's Simplified Dining Service (SDS)
Steve Grande, Producer - Carl
Fri, 7 Apr 2006 16:43:29 -0700 (PDT)
Comments to In reference to Matthew
Melzer's Comments (MelzerApril7.html):
As we say back in the old country, "the proof of the
pudding is in the eating". How will fare paying
customers react? Will they come back for more?
What's probably more objectionable is the fact that
the decision to reduce the quality and choice of food
service is based on flawed Amtrak accounting. Also
there appears to have been a lack of real effort to
achieve economies, reduce waste, theft and of course
overhead and yet still put good food on the table.
And of course the dining car experience is such an
integral part of the long distance train product that
it can't be looked at in isolation. If you want to
charge premium fares the service should match.
I kind of agree with Matt about sticking pejorative
labels on things. On the other hand I'd still have to
describe it as "downgraded". It's certainly not
"improved", even if it's "new".
What do the rest of you have to say? We're open to
all points of view here.
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